What is an Employee Self-service System?

Employee self-service (ESS) is a popular and widely used human resources technology which enables employees to perform job-related functions like applying for leave, updating personal information, applying for reimbursement. All of the above functions are normally maintained by administrative staff manually. Employee self-service system is often available as a part of a large enterprise resource planning (ERP) or Customer relation management software (CRM) which often delivered by SaaS platforms. 

How Can Employee Self-service Help Businesses?

At a basic level, employee self-service leverages technology to allow employees to perform tasks which were previously handled by company’s HR department manually. Employee self-service applications are generally made available through company’s portal or a third-party portal which employees can easily access at home or work or via company’s intranet. Employee self-service saves the valuable time of your business and also increases employee engagement in a better way. When you give you remote employees and on-site workers the flexibility to access their work schedules and manage leaves online, planning becomes easier.

Empowers employees

With ESS, employees are able to view their schedules, time cards etc. without having to go to HR department. Instead of waiting for their supervisors to circulate requests manually, the staff can simply place requested on ESS system dashboard. Everyone can view the status of the request under the account tab and administrators can monitor request for all employees.

Strategic Ways to Automate Business Operations

In the digital era, market leadership is defined in terms of speed. An organization must adapt to market trends the fastest way, make decisions fast and adapt to processes quickly. Think of a typical day at work involving calls to makes, emails to send and answer, meetings to attend, tasks to follow up and even more. While these repetitive tasks allow successful operation of businesses, the major turn down is that they are time-consuming.

Why Should Operations Automate their Processes?

With more organizations having mission-critical services, it makes sense for businesses to be proactive and reactive to be the industry leader. More critical business services, infrastructure, increase complexity with less visibility, all lead to major service outages which are harmful to any business.

Let’s get into the benefits of automation operations and why you must consider it.

Lower Operation Costs

The biggest pre-requisites of operation management for any team is to lower their operation costs. By automating operation processes, you can lower the costs involves by eliminating common human errors like system outages and the need of reworking just because it failed meeting the pre-set quality standards. With operation automation, such errors can be significantly reduced and businesses can save a lot of money and improve the cost-profit ratio.