What is an Employee Self-service System?

Employee self-service (ESS) is a popular and widely used human resources technology which enables employees to perform job-related functions like applying for leave, updating personal information, applying for reimbursement. All of the above functions are normally maintained by administrative staff manually. Employee self-service system is often available as a part of a large enterprise resource planning (ERP) or Customer relation management software (CRM) which often delivered by SaaS platforms. 

How Can Employee Self-service Help Businesses?

At a basic level, employee self-service leverages technology to allow employees to perform tasks which were previously handled by company’s HR department manually. Employee self-service applications are generally made available through company’s portal or a third-party portal which employees can easily access at home or work or via company’s intranet. Employee self-service saves the valuable time of your business and also increases employee engagement in a better way. When you give you remote employees and on-site workers the flexibility to access their work schedules and manage leaves online, planning becomes easier.

Empowers employees

With ESS, employees are able to view their schedules, time cards etc. without having to go to HR department. Instead of waiting for their supervisors to circulate requests manually, the staff can simply place requested on ESS system dashboard. Everyone can view the status of the request under the account tab and administrators can monitor request for all employees.