How to Deploy a CRM Solution with Zero Budgets

As a business, there are many advantages of investing in a CRM system. It allows you to follow up with quality leads, engages prospects in an efficient manner and saves time by automating many of these tedious processes and this invariably results in shorter sales cycles and improved win rates. Moreover, with a system in place, you can identify customer buying patterns and identify potential upsell opportunities. CRM also integrates with accounting software’s as well as other solutions and this end to end automation is one of the key reasons why every business should invest in a CRM.

However, many startups these days look at the initial cost of setting up a CRM system and that price tag frightens most of them. Having said that, most startups resort to Excel spreadsheets, mass business cards, shared email folders, calendars etc. to store customer data as it is a much cheaper option. All these tools do work but they lack the powerful enablers that come with a CRM solution and in the long run, it makes it tedious to manage large customer base which stunts meaningful business growth. Here are a few options that you could begin with if you have a zero budget but would love to deploy a CRM solution. 

Cyberjaya 4th Quarterly Meeting

CEO of Soft Solvers Solutions, Mr. Mohandeep Singh was giving a talk about Automating Processes and Improving Sales

Last Friday, we were invited to speak at an event organized by Cyberview Sdn. Bhd., the land owners of Cyberjaya, addressing some of their key stakeholders, partners as well as business owners located within Cyberjaya and the topic that they had wanted us to speak on was about Automating Processes and Improving Sales. To learn more about Cyberview and what they do, please click here.

The audience was a blend of Start-Ups, SME’s and even large corporations and the excitement and energy levels in that room was amazing. Both during and after the session, we had such an overwhelming engagement that it sometimes amazes us how people often forget to embrace technology and digitally transform their organization.

About Second CRM

Before we start sharing some of the industry best practices, it would only be right if we opened up and told you our story. As a company, Soft Solvers Solutions Sdn Bhd was founded by Deep and Sarab, two industry professionals with huge aspirations in the year 2010.

Then, we were merely a three man company with a focus on serving the SME community. We realized that a major problem that SME’s face when it comes to software adoption is the heavy upfront cost of setting up servers and other hardware. Wanting to remove this burden off their shoulders, we decided to offer a cloud based solution at a cost effective rate to the SME community.

We then did a product launch and waited for customers to come on board. It was a long painstaking wait, yet we did not see any returns in terms of sign-ups. That was a moment of realisation for us. It was only then that we realized that the Asian market was still very conservative when it comes to embracing cloud solutions as they still needed that human touch and engagement unlike the western world.

Hello!

Welcome to the Second CRM Blogs, the blog and newsroom for Second CRM, a company that focuses on business automation solution designed to make medium to large corporations more productive by automating their operations using Internet and mobile technologies.

While having coffee with a friend last week, we shared some of our experiences which he found to be directly addressing his issue at hand and that was when he suggested that we should share this wealth of information with a larger audience as there may be many who are in the similar shoes and would be looking for solutions to their problems.

That was the moment that we decided to blog and share our experiences. In the weeks and months to come, you can expect more and more blogs to be published which covers a wide scope; some could be directly addressing an operational problem and how to overcome it up to even things like the latest happenings out there in the IT world.